Shipping policy
Shipping Policy
What is the delivery time? The delivery time consists of two phases: 1. Processing time Within 1-3 working days after placing the order, it will be checked, approved, and packaged. The package is then prepared for transport. 2. Delivery time [Insert country]: 5-10 working days The shipment is handled by [Insert largest courier of the respective country]. All shipping times are exclusive of any customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer. What does shipping cost? We offer free premium shipping. This includes insurance in case of theft, loss, or damage to the package. Where is my package? After shipping, the customer will receive an email with a tracking number. The order can be tracked here: [Insert tracking link from your website] For logistical reasons, the order may be shipped in multiple parcels. My tracking number does not work It may take up to 5 working days take time before tracking information is updated. If the tracking still does not provide any information after a few days, you can contact customer service. Privacy Policy This Privacy Policy describes how Trendoravibes (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit the Site or make a purchase on the Site. Collecting personal information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as
"Personal information."
See the list below for more information on what personal information we collect and why. Device information Examples of collected personal Information: version of the web browser, IP address, time zone, cookie information, which sites or products you view, search terms and how you interact with the site. The purpose of collection: to load the site accurately for you and to perform analyses on the use of the site to optimize our site. Source of collection: automatically collected when you visit our site using cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: shared with our processor Shopify. Order information Examples of collected personal information: name, billing address, shipping address, payment information (including credit card numbers, email address and phone number). The purpose of collection: to provide you with products or services.